Produkte von Audiocodes Support

Planning and Design consulting services for assistance in Network Design, Migration Planning, and requirements gathering; Implementation, configuration, and basic verification; Cutover support into production for a two events. If...

Planning and Design consulting services for assistance in Network Design, Migration Planning, and requirements gathering; Implementation, configuration, and basic verification; Cutover support into production for a single event.

Remote configuration, set-up and troubleshooting of OVOC for AudioCodes products for existing OVOC product. Limited to 4 monitored entities (IP/Trunk Groups, IP address, etc.) per AudioCodes device. For up to 50 devices. Includes brief...

On-site Cutover support, during or after cutover of AudioCodes enterprise products (M800, M1K, M2K, M3K Gateway, SBA, SPS, and SBC)

Remote configuration, set-up and troubleshooting of AudioCodes redundant pair of products at the same site. If implementation is to be at different sites, please select the single product implementation P/N with quantity of 2.

8 hours – Remote Configuration and Change Management Services. Valid for use at any time during the 12 months following purchase. Each session will be a minimum of 1 hour, with 15 min. increments. Maximum single use: 5 hours.

16 hours – Remote Configuration and Change Management Services. Valid for use at any time during the 12 months following purchase. Each session will be a minimum of 1 hour, with 15 min. increments. Maximum single use: 5 hours.

"Remote configuration, set-up and troubleshooting of AudioCodes product. Includes:Short planning session, Installation and configuration of the CCE, Configuring the integration between the CCE & O365 tenant, Configuring the GW section...

On-site physical installation of AudioCodes Gateway/SBC devices (up to 4 per day) or IP Phones (20-40 per day) in these countries: Austria, Bahrain, Belgium, France, Germany, Lichtenstein, Luxembourg, Netherlands, Switzerland, United...

Audiocodes - Remote Implementation Service- for managing and monitoring up to 10 managed devices

Redundant pair of M2600 ESBC remote professional services bundle including planning and design (up to 5 hours), implementation and configuration, and two cutover events into production.

Remote configuration, set-up and troubleshooting of OVOC for AudioCodes products for existing OVOC product. Limited to 4 monitored entities (IP/Trunk Groups, IP address, etc.) per AudioCodes device. For up to 25 devices. Includes brief...

Implementation support for ARM with up to 500 sessions and 5 SBC devices (up to 15 hours). Add-on to ARM Implementation service

Planning and Design consulting services for assistance in Network Design, Migration Planning, and requirements gathering; Implementation, configuration, and basic verification; Cutover support into production for a single event.

Remote configuration, set-up and troubleshooting of AudioCodes product

Software license for resale - no copyright transfer Onsite Implementation Support for Fax Server Software Application (SW/APP/FAX/SRV).

Professional Services bundle for deploying AudioCodes product, including Project Coordination, Planning and Design consulting service, Implementation service, including configuration, and basic verification; Cutover support into...

"Remote Implementation Support; Remote configuration, set-up and troubleshooting of AudioCodes product. Assumes server and virtual machine is pre-installed with Windows Server Licensing, SQL standard database, and configured with IP...

Remote set-up and configuration of AudioCodes Media Transcoder (MT) cluster. The implementation service covers first-time configuration in the host SBC as well as the MT.

Remote set-up and configuration of AudioCodes product. Limited to 5 unique trunkgroup profiles.

Professional Services bundle for deploying AudioCodes product, including Project Coordination, Planning and Design consulting service, Implementation service, including configuration, and basic verification; Cutover support into...

Remote configuration, set-up and troubleshooting of OVOC for AudioCodes products. Includes short knowledge transfer. Limited to 3 monitored entities (IP/Trunk Groups, IP address, etc.) per AudioCodes device and using default QoS...

Enhanced Managed Service for medium-scale products (M800, M1K, MP1288, MSW-L, M2600, M4K). Note: ACTS24x7, Triage, HW replacement to be ordered separately. Price is per managed device (volume discount available for more than 5 devices)...

One-time Integration and setup per device, required for AudioCodes Managed Service for AudioCodes products, including secure connection to service, notification and escalation process, and incident management.