Produkte von Audiocodes Support

Up to 4 hours – Remote Configuration and Change Management Services. Valid for use at any time during the 12 months following purchase. Each session will be a minimum of 1 hour, with 15 min. increments. Maximum single use: 4 hours.

Redundant pair of M4K ESBC remote professional services bundle including planning and design (up to 5 hours), implementation and configuration, and two cutover events into production.

On-site set-up and configuration of AudioCodes redundant product at the same site.

On-site set-up and configuration of AudioCodes products per site on customer-provided VM and host server that has been preconfigured and ready to support the Software SBC application.

On-site set-up and configuration of AudioCodes products per site on customer-provided VM and host server that has been preconfigured and ready to support the Software SBC application.

Redundant pair of Low Capacity MVE/MSE-SBC (Server/Virtual Edition with up to 250 sessions); Onsite Implementation Support

Software license for resale - no copyright transfer M800 (including ESBC); On-site Implementation Support

Redundant pair of Low Capacity MVE/MSE-SBC (Server/Virtual Edition with up to 250 sessions); Remote Implementation Support

Remote configuration, set-up and troubleshooting of AudioCodes product. Includes:Short planning session, Installation and configuration of the CCE, Configuring the integration between the CCE & O365 tenant, Configuring the GW section for...

Remote set-up and configuration of Microsoft Lync 2013 in AudioCodes CloudBond 365 PRO server (not including E-SBC) and redundant configuration (pool pairing), including set-up, configuration and Integration of Microsoft Lync 2013,...

Remote set-up and configuration of AudioCodes CloudBond 365 Backup service (this service has a limited scope of work as listed in Pricing Guidelines* above).

IPP Deployment Design service including review of related network architecture, phone template features and parameters, and knowledge transfer for deployment. Remote Support provided up to 10 hours.

On-site set-up and configuration of AudioCodes redundant pair of products at the same site. If implementation is to be at different sites, please select the single product implementation P/N with quantity of 2.

On-site support during commissioning of AudioCodes redundant pair of products at the same site. If implementation is to be at different sites, please select the single product implementation P/N with quantity of 2.

Planning and Design consulting services for assistance in Network Design, Migration Planning, and requirements gathering; Implementation, configuration, and basic verification; Cutover support into production for a two events. If...

On-site support during commissioning of AudioCodes product

M9K-SBC; Remote Implementation Support

M9K-SBC; Remote Commissioning Support, including one Cutover event.

Redundant pair of M9K-SBC; Remote Commissioning Support, including one Cutover event.

Planning and implementation support for ARM (customized quotation). Add-on to ARM Implementation service

Remote configuration, set-up and troubleshooting of AudioCodes redundant pair of products at the same site. If implementation is to be at different sites, please select the single product implementation P/N with quantity of 2.

AudioCodes Technical Training - StudentAudioCodes Session Border Controllers (SBC) - Essentials & ConfigurationReserved seat; Price is per seat for 4 days of training

Remote configuration, set-up and troubleshooting of AudioCodes product. Assumes server is pre-configured with IP addresses and the OVOC app is installed. For HA OVOC, quantity of 2 should be specified.

Remote configuration, set-up and troubleshooting of AudioCodes redundant pair of products at the same site on customer-provided VM and host server that has been preconfigured and ready to support the Software SBC application. If...